Privacy policy.

Last updated: 4 June 2025

KBJ Consulting respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you interact with us through our website, services or communications.

What Information We Collect

We may collect personal information including:

  • Your name and contact details (e.g. email, phone number)

  • Information you provide when filling out forms, booking services or subscribing to updates

  • Details about your organisation or role, if relevant to our work together

  • Any additional information you provide during meetings, emails or consultations

We only collect information that is directly relevant to delivering our services, improving our work or responding to your inquiries.

How We Use Your Information

We use the information you provide to:

  • Communicate with you and respond to enquiries

  • Provide quotes, proposals and services you request

  • Deliver newsletters, updates or resources (if you subscribe)

  • Improve our website, services and communication

We do not sell, rent or share your personal information with third parties for marketing purposes.

How Your Information Is Stored

Your information is stored securely using trusted platforms such as:

  • Email and calendar services (e.g. Gmail, Google Calendar)

  • Online forms and documents (e.g. Google Drive, Typeform, Squarespace)

  • Invoicing and payment platforms (e.g. Stripe, Square, Rounded)

We take reasonable steps to protect your information from unauthorised access, misuse or loss.

Your Rights and Choices

You can:

  • Ask to access or correct your personal information at any time

  • Unsubscribe from our emails or newsletters by clicking the link in the email

  • Request that your data be deleted, where applicable

To do this, email hello@kbjconsulting.au and we’ll respond within a reasonable timeframe.

Cookies and Website Analytics

We may use basic analytics tools and cookies to understand how people use our website. This helps us improve the content and functionality. You can adjust your browser settings to block cookies if you prefer.

Third-Party Services

We may link to or use third-party tools (e.g. booking forms, surveys, payment processors). These platforms have their own privacy policies. We recommend reviewing their policies if you’re submitting information through them.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the date of last update.

Contact

If you have any questions or concerns about this policy or how your data is handled, please contact:

KBJ Consulting: hello@kbjconsulting.au