Accessibility Audits

Make your digital, physical and organisational spaces more accessible - starting with a clear, practical review.

Whether you’re beginning your accessibility journey, or looking to improve processes currently in place, an Accessibility Audit is the best place to start.

I offer plain language, progress-oriented reviews that focus on what’s working, what’s not, and what to do next, while avoiding overly complicated jargon , and complaince only checklists.

Accessibility Audits are non-accreddited reviews that embed lived experience, human rights and best practice to support your organisation to meet legal and ethical requirements and best support everyone in your community.

These audits are designed to be useful, flexible, and respectful of your employee’s time. It recognises that not every access adjustment is possible for every organisation, and works with you to identify the best steps for your situation.

Okay, but what’s an Accessibility Audit?

Good question! Accessibility Audits can refer to a few different things, depending on who you’re talking to and what you’re talking about.

When I talk about Accessibility Audits I’m referring to a review of your organisation’s systems, spaces or communications to identify barriers for disabled people and provide recommendations for improvement.

Unlike accredited compliance-based audits, my audits focus on usability, clarity, and real-world access from a lived experience lens. It aligns with best practice and both national and international frameworks like the UNCRPD, Disability Discrimination Act and more.

You don’t need to know where to start, or what to do next, that’s what I’m here for.

 Types of Audits

You can choose to focus on one area, multiple areas, or a mix and match based on your needs. This guide is more just to help you understand what can be included

  • Covers websites, online forms, PDFs, learning platforms, and communications. I check layout, alt text, readability, screen reader compatibility, plain language use, and basic usability across devices.

  • Covers spaces like offices, meeting rooms, bathrooms, and public venues. I consider entry, layout, signage, lighting, sensory access, and gender-safe facilities (e.g. unisex, accessible bathrooms).

  • Covers internal and public-facing communications – like posters, reports, templates and signage. I assess for formatting, alt text, readability, alternate formats, and cultural inclusion.

  • Looks at internal tools (e.g. onboarding, HR systems, surveys, rostering) and how easy they are for disabled staff or volunteers to navigate. Also considers interpersonal access (e.g. staff attitudes, sign language needs, assumptions).

  • Review event design, venues, run sheets, registration processes, comms and attendee support.
    Covers physical layout, access to interpreters or quiet rooms, inclusive MC/facilitation, sensory access, and participant materials.

What I offer

Each audit includes:

  • A planning session to understand your organisation’s context and goals

  • A plain-language, rights-aligned audit report with detailed findings

  • Priority actions categorised as short-term, medium-term, and long-term

  • Optional 1:1 debrief session with you or your team

Where needed, I can also provide:

  • Easy Read and Plain Language review and testing

  • Accessibility coaching for your comms or digital team

  • Staff training around access, language and inclusion

  • Templates or guides for internal follow-up

  • Ongoing, individualised support implementing recommendations

Is this service right for you?

This service is relevant to anyone who’s interested in ensuring they are following best practice accessibility and inclusion.

It can be particularly useful for

  • Organisations looking to start their accessibility journey in a realistic, supportive way

  • Leadership, HR, Comms or Ops teams wanting clarity without compliance jargon

  • Anyone who wants their organisation to be easier, safer and more equitable to navigate

If you’re unsure if this is the service that you’re looking for, you can try out the Accessibility Self-Assessment tool I’ve developed. Or, you can contact me and we can have a chat about your needs.

Ready to start?

Lets build a better world together.